SCORE is our organizational health assessment.
It’s our tool for surveying the health of your organization across six capacities: mission clarity, governance, leadership, culture, execution and resources.
The organization has clearly defined the populations, communities, or stakeholders it exists to serve
Six capacities every nonprofit runs on.
Each one tells you something useful on its own. Read together, they show where your organization is strong and where it is carrying strain. Choose one to see what it covers.
Mission Clarity
Mission clarity is the degree to which an organization’s leadership, board, staff, and stakeholders share a single, unambiguous understanding of why the organization exists, who it serves, and what specific outcomes it is accountable for delivering.
It enables
- Decisions you can trace back to a single primary purpose
- A short, shared list of priorities that every role understands
- The same answer from staff, board, and funders when asked what you do
- A clear, confident filter for turning down distraction funding and mission drift
What it does to the rest
- GovernanceA board with no agreed direction reviews operational details, because that is the only thing left to review.
- ResourcesClarity is what makes a budget a set of choices; without it, money simply follows whoever asked most recently.
- LeadershipAn executive forced to define direction anew every week spends their authority on alignment and has none left for progress.
- CultureUnclear priorities breed silent silos and competing internal agendas, as teams define success on their own terms.
- ExecutionWhen nobody can name the top two or three priorities, the team stays busy while the year fills up with work that moves nothing.
This is how SCORE works.
Everyone answers on their own, so the report shows where your leadership, your staff and your board see the organization differently.
One statement from each capacity, on the real five-point scale. Nothing is saved.
What your report gives you.
A full SCORE report gives you six things. The free snapshot gives you a short version of the first two, and one next step you can take this month.
- The strengths worth protecting
- The patterns putting your mission under strain
- Where your leadership, staff and board see the organization differently
- Recommendations that fit the stage your organization is actually in
- The three actions worth your next year
- A 90-day outline, so the first step has a date on it
A capacity climbs. Resources is carrying the most strain here, and it is where the first year’s work would start.
How SCORE Is Built
SCORE is built on field-tested operational best practices drawn from decades of nonprofit leadership experience. While it is a practical diagnostic rather than a peer-reviewed psychometric study, its value lies in uncovering actionable internal consensus and driving immediate organizational clarity.
